Terms of Use

erms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


We keep large stocks of all the products on our site so we can despatch your order fast.

Handling and Dispatch Times

Any order placed by credit or debit card or paypal instant payment before 11 am Monday to Friday will usually be dispatched on the same day, after 11 am and weekends we will dispatch next working day. If you choose one of the other payment methods your order will be usually be sent the day after payment clears.

Please note that we do not accept personal cheques. Orders paid for by postal order will considered as paid once or postal order arrives at our premises.

We try very hard to make sure that we're not listing anything that we don't actually have in stock, so in almost all cases everything you can see is in stock.

If for any reason we've made a mistake and we don't have something you've ordered we will let you know as soon as possible by email.

Delivery Times

When you are choosing your delivery option you may find the following information useful:

UK Delivery
In the vast majority of cases orders sent within the UK mainland by first class and first class recorded post arrive on the first working day after they are dispatched, however Royal Mail cannot guarantee this. Royal Mail tracked should take 2 to 3 days but isn't guaranteed either.

If you want to be more certain about receiving your order in time for a special event you should choose the Special Delivery or Courier options as these should arrive before 1pm and 6pm respectively Monday to Friday (However please bear in mind that during busy periods such as Christmas delays are not uncommon). In most cases Special Delivery packages sent on a Friday do arrive on a Saturday but again this is not guaranteed.

If you are unsure about which option to choose please contact us at info@edgefashion.co.uk.

Returns Policy

If you are not satisfied with an item once you've received it please contact us within 14 days of the date you received it, to request an exchange or a refund. You have the right to cancel your order for any reason within 7 working days commencing from the day after receipt. The item(s) must be then returned within 14 days from the date you contact us to cancel and request the refund or exchange. Special dispensation can be made for gifts, please contact us at returns@katesclothing.co.uk first to request this.

How to Return/Exchange Items
UK: We can provide you with a printable label which allows you to return your items for FREE (UK only). Just email us at returns@katesclothing.co.uk including your order number, full name, address, phone number, e-mail address and details of the items you are returning, the reason for returning them and whether you want a refund or an exchange. We will then email you a label which you can print on ordinary paper and stick to the package. You can then post the package back using any Royal Mail post box, however we do recommend you use a post office so that you can obtain proof of postage to use to make a claim against the Royal Mail in the event the package goes missing. If you want an exchange we will also not charge you extra postage.


ANY ITEMS RETURNED MUST BE IN THEIR ORIGINAL CONDITION! We will not accept returns if they are dirty or damaged! If we receive a returned item from you that has obviously been worn, soiled, smoked in or covered in deodorant, pet hair or makeup it will be sent straight back to you and you will be billed for the shipping. In short, you must return the item exactly as it was when you received it.


If you have any questions at all about our returns policy please contact us at info@edgefashion.co.uk.

Telephone Calls

Here at Edge Fashion we offer a full telephone service:

You can pay for your order

You can place an order

You can quote your order status

Get information on sizing and garment availability

Get a quote on delivery times and delivery options

Or just say how satisfied/ not satisfied You are with our service

Just dial 0121 320 2974 and one of our members of staff will gladly help you out. Telephone calls are taken from Monday to Friday (except Bank holidays) and from 9.00 AM till 5.00 PM, if You want to make a call outside that period just leave a message on our answering machine and we will receive it as soon as we will get back to the office.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom, United States and other copyright laws, and is the property of Edge Fashion (Kate's Clothing Ltd 05618350 T/As). The collective work includes works that are licensed to Edge Fashion (Kate's Clothing Ltd 05618350 T/As). Copyright 2011, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Edge Fashion (Kate's Clothing Ltd 05618350 T/As) or purchasing Edge Fashion (Kate's Clothing Ltd 05618350 T/As) products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Edge Fashion (Kate's Clothing Ltd 05618350 T/As) or to purchase Edge Fashion (Kate's Clothing Ltd 05618350 T/As) products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorised byEdge Fashion (Kate's Clothing Ltd 05618350 T/As) . You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Edge Fashion (Kate's Clothing Ltd 05618350 T/As) used in the site are trademarks or registered trademarks of Edge Fashion (Kate's Clothing Ltd 05618350 T/As). All other trademarks, service marks and trade names remain the property of their respective owners.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Edge Fashion (Kate's Clothing Ltd 05618350 T/As) does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Edge Fashion (Kate's Clothing Ltd 05618350 T/As) does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some territories do not permit limitations or exclusions on warranties, so the above limitations may not apply to you. Nothing in these terms affect your statutory rights as a consumer.

Limitation of Liability

Edge Fashion (Kate's Clothing Ltd 05618350 T/As) shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Edge Fashion (Kate's Clothing Ltd 05618350 T/As) has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Edge Fashion (Kate's Clothing Ltd 05618350 T/As) product is mistakenly listed at an incorrect price, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Edge Fashion (Kate's Clothing Ltd 05618350 T/As) reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Edge Fashion (Kate's Clothing Ltd 05618350 T/As) without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Edge Fashion (Kate's Clothing Ltd 05618350 T/As) may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Edge Fashion (Kate's Clothing Ltd 05618350 T/As).

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Edge Fashion (Kate's Clothing Ltd 05618350 T/As) products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Edge Fashion (Kate's Clothing Ltd 05618350 T/As) products) must be commenced within one (1) year after the claim or cause of action arises. Edge Fashion (Kate's Clothing Ltd 05618350 T/As)'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Edge Fashion (Kate's Clothing Ltd 05618350 T/As) may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Edge Fashion (Kate's Clothing Ltd 05618350 T/As) or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organisation.

Participation Disclaimer

Edge Fashion (Kate's Clothing Ltd 05618350 T/As) does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Edge Fashion (Kate's Clothing Ltd 05618350 T/As) in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Edge Fashion (Kate's Clothing Ltd 05618350 T/As), its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) may link to sites operated by third parties. However, even if the third party is affiliated with Edge Fashion (Kate's Clothing Ltd 05618350 T/As), Edge Fashion (Kate's Clothing Ltd 05618350 T/As) has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Edge Fashion (Kate's Clothing Ltd 05618350 T/As). These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Edge Fashion (Kate's Clothing Ltd 05618350 T/As) seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).